• Speaks fluent insurance and proudly enjoys reading policies—then translating them into plain English.
   
• Detail-driven and committed to ethical, well-supported estimates, not inflated numbers; uses the same industry-standard estimating software as insurance carriers.
   
• Based in Central Kentucky, bringing local knowledge and hands-on experience to each claim.
   
• A mother, remembers one daughter with love, and is a proud grandmother to three granddaughters—a perspective that informs her calm and compassionate approach.
   
• Enjoys exploring abandoned and historic properties, appreciating their construction and craftsmanship—an interest that sharpens her trained eye for damage evaluation.
   

In short:
Brandi Carroll delivers credible, ethical, and client-focused claim advocacy—with clarity, precision, and a human touch.